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Administrative Assistant II

333 SOUTH HOPE STREET Los Angeles, CA · Administrative
Role Title: Client Account Associate Contractor

Role Summary: Serves as a resource to the Client Account Administration Team with an operational focus on supporting account openings, account maintenance and record retention.

Primary Responsibilities/Essential Functions:
- Gathers client information from multiple sources and facilitates part of the client account onboarding within PCS and Pershing Advisor Solutions
- Conducts review and approval workflows to ensure completeness, accuracy of documents and compliance with applicable business and regulatory parameters
- Performs a review of account documentation to ensure completeness and accuracy
- Facilitates client access to Investcloud and other online portals, Bank/Broker statements, tax reporting, prospectuses and others
- Works with the Client Relationship Team to address the on-going needs of client accounts and ensures changes made are properly authorized and systems are updated accordingly
- Reviews client authorization documentation and completes CG and external system set-up
- Coordinates the distribution of client documents, notice mailings, mass document up-loads and select external facing communications
- Performs record management functions on quality control reviews, indexing to the record retention system and monitoring overall retention activities
- Serves as support for any team projects

- Demonstrates strong attention to detail
- Demonstrates initiative by identifying issues
- Demonstrates ability to prioritize their individual work and ensures it is completed in a timely and accurate manner
- Demonstrates intellectual curiosity and analytical skills
- Demonstrates the ability to work effectively in a team environment
- Demonstrates working knowledge of Microsoft Office and other relevant software and applies it to work assignments, especially Outlook, Word, Excel and PowerPoint
Brenda Callen LeGault
Director of Sales and Client Services
ISC Resources, Inc.
Yorba Linda, CA  92886
Direct 949.458.2157  Cell 714-381-3375

Serving clients since 1984

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